Your current office staff with their skills and capabilities are currently running your everyday admin tasks. Many of these employees have skills and expertise that they have never had a chance to demonstrate to you due to their involvement with the basic requirements of your business such as answering phone calls, typing up letters, generating invoices or updating your customer database.
By outsourcing these tasks and using an offshore agent your employee can focus on what ‘they are good at’ and are passionate about that will lead to increased job satisfaction. This in turn will also improve your company performance, turnover and employee retention as proven in multiple studies all over the world in a number of different industries.
There is significant statistical correlation between job satisfaction and organisational performance especially when it comes to revenue per employee and organisational financial indicators. Successful companies depend on the high performance of their employees, and companies nowadays have identified this correlation. It has resulted in changes to the way employees are managed and has led to a better work-life balance for the employee and increased organizational performance for the business.